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Please note that during mega sale and festive periods, delivery times maybe delayed.
Your patience is much appreciated.

Update: 23 Feb 2021
VitaJuwel Singapore offers free delivery within Singaporefor purchases over $180.

We’ll process your order as soon as possible within standard business hours, and we’ll aim to have it shipped within 1-3 business days. Once your order has been shipped we will notify you via email with a date for the delivery.

Delivery times vary, but we aim to have your items(s) delivered within 5 working days.

Deliveries are made during weekdays only, 9am - 5pm. If you will be at work during that time, please use your work address.

Please ensure you provide a physical address where there will be someone to sign for your item(s). Note, we cannot deliver to a PO Box.

If you have any other shipping/refunds-related enquiries, check our returns page. But just be sure that we are committed to getting the best result for you whatever happens.

If you have any questions, email us at

Please note, most couriers ship to residential areas and offices only. This is the list of places that our couriers will not deliver to:

  • For International customers, please note: Taxes and Duties are the responsibility of the buyer, which depends on the country the items are being shipped to, and the total value of the order.
  • Insurance is not provided. If you wish for insurance, please contact us first prior to your purchase and we will reply you within 2 working days with a quotation.